Support

By any means available, such as telephone, e-mail remote connection between computers , Brivas gives clients technical, management or operational support (Managed Services) and systems maintenance so that these work correctly and constantly, contributing to the continuity of your business.

Configure a support package with support levels 1, 2 & 3 from these basic services:

1. Telephone Assistance
2. Remote management
3. In situ support
4. Programmed support (24x7, 16x5, 8x5)
5. Maintenance


Or, consult us about your case and we will propose a support service adapted to your needs.

If you wish to make use of the advantages of the solutions that Brivas offers but do not want to operate, administrate or manage those systems, we can do it for you, with a previously agreed service level (SLA) and a very competitive price.

Ask about our managed security and network monitoring services. From our operations center we will be working for you.